1.Mark the letter A, B, C or D on your answer sheet to indicate the most suitable response to complete each of the following questions

-  "Could you please tell me one of the consequences of air pollution, Huong?"      -  " …………………… "

A.  I think it leads to many human diseases, even death.

B.  Air pollution is a consequence of fossil fuel burning by vehicles.

C.  I don't think it has any consequence.    

D.  Yes, I think it causes extreme flood and soil erosion.

Choose the letter A, B, C or D to complete the sentences

1. I prefer face-to-face conversation __________ video call.

A. to        B. on        c. of        D. with

2. There is no school teaching netiquette __________ we should learn it.

A. or        B. so       C. but       D. because

3. Non-verbal __________ is popular in our daily life.

A. communicate       B. communication       C. communicative 

D. communicating

VII. Complete the idiomatic phrases with the verbs in the correct form.

beat    call     cry    face    hit    keep    make    pull    skate    take

1. If you suffer consequences of your unwise actions, you ……………… the music.

2. If you decide to stop working, you ……………… it a day.

3. You get really angry if you ……………… the roof.

4. If you ……………… the bull by the horns, you face a difficult situation bravely.

5. If you ……………… something under your hat, you consider it to be secret.

6. If you ……………… your socks up, you start acting better.

7. If you don’t tell directly what is on your mind, you ……………… about the bush.

8. You ……………… a mountain out of a molehill if you pay too much attention to unimportant things.

9. If you ……………… on thin ice, you are in a risky position.

10. If you ……………… over spilt milk, you despair over something that cannot be changed or repaired. 

Choose the letter A, B, C or D to complete the sentences with given words

Question: Mai/ have/ oval face/ big/ blue/eyes.

Read the following paragraph and complete it with one suitable word in each blank

The key advantage of face-to-face ____________ (31) is that body language becomes a part of the conversation, too. When emailing or talking on the phone, there is no opportunity ____________ (32) the other person. Even video conferencing sometimes doesn’t provide the full picture of the person you’re talking to.

By having a face-to-face conversation, people have the opportunity to see the posture, facial expressions ____________ (33) arm gestures of their communication partners. A look of shock or anger on the face can change the whole trajectory of the conversation. Similarly, making eye contact and shaking someone’s hand can help to establish trust and ease tensions.

For example, if a salesperson is meeting with a prospect ____________ (34) person and presents the price for the product, the look on the prospect’s face can be very telling about whether they will accept the price or not. This gives the salesperson an opportunity to further elaborate on the benefits and results the product will achieve. If this conversation had taken ____________ (35) on the phone, the salesperson may not have realized that the prospect needed further convincing after seeing the price.

Question 32:

Read the following paragraph and complete it with one suitable word in each blank

The key advantage of face-to-face ____________ (31) is that body language becomes a part of the conversation, too. When emailing or talking on the phone, there is no opportunity ____________ (32) the other person. Even video conferencing sometimes doesn’t provide the full picture of the person you’re talking to.

By having a face-to-face conversation, people have the opportunity to see the posture, facial expressions ____________ (33) arm gestures of their communication partners. A look of shock or anger on the face can change the whole trajectory of the conversation. Similarly, making eye contact and shaking someone’s hand can help to establish trust and ease tensions.

For example, if a salesperson is meeting with a prospect ____________ (34) person and presents the price for the product, the look on the prospect’s face can be very telling about whether they will accept the price or not. This gives the salesperson an opportunity to further elaborate on the benefits and results the product will achieve. If this conversation had taken ____________ (35) on the phone, the salesperson may not have realized that the prospect needed further convincing after seeing the price.

Question 33:

Read the following paragraph and complete it with one suitable word in each blank

The key advantage of face-to-face ____________ (31) is that body language becomes a part of the conversation, too. When emailing or talking on the phone, there is no opportunity ____________ (32) the other person. Even video conferencing sometimes doesn’t provide the full picture of the person you’re talking to.

By having a face-to-face conversation, people have the opportunity to see the posture, facial expressions ____________ (33) arm gestures of their communication partners. A look of shock or anger on the face can change the whole trajectory of the conversation. Similarly, making eye contact and shaking someone’s hand can help to establish trust and ease tensions.

For example, if a salesperson is meeting with a prospect ____________ (34) person and presents the price for the product, the look on the prospect’s face can be very telling about whether they will accept the price or not. This gives the salesperson an opportunity to further elaborate on the benefits and results the product will achieve. If this conversation had taken ____________ (35) on the phone, the salesperson may not have realized that the prospect needed further convincing after seeing the price.

Question 34:

Read the following paragraph and complete it with one suitable word in each blank

The key advantage of face-to-face ____________ (31) is that body language becomes a part of the conversation, too. When emailing or talking on the phone, there is no opportunity ____________ (32) the other person. Even video conferencing sometimes doesn’t provide the full picture of the person you’re talking to.

By having a face-to-face conversation, people have the opportunity to see the posture, facial expressions ____________ (33) arm gestures of their communication partners. A look of shock or anger on the face can change the whole trajectory of the conversation. Similarly, making eye contact and shaking someone’s hand can help to establish trust and ease tensions.

For example, if a salesperson is meeting with a prospect ____________ (34) person and presents the price for the product, the look on the prospect’s face can be very telling about whether they will accept the price or not. This gives the salesperson an opportunity to further elaborate on the benefits and results the product will achieve. If this conversation had taken ____________ (35) on the phone, the salesperson may not have realized that the prospect needed further convincing after seeing the price.

Question 31: